Oufu Electric boasts a dedicated, expert service team that delivers tailored after-sales support, standardized fault-diagnosis procedures, and a 24-hour hotline, ensuring prompt responses to customer needs and providing technical assistance throughout the pre-sale, in-sale, and post-sale phases.

Standard Warranty

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Pre-commissioning

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Installation and commissioning

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Preventive maintenance

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On-site spare parts

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Field Engineer

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Remote Service Support

Customized Warranty

Based on customer requirements, we customize the warranty period and coverage to meet industry‑specific ultra‑long‑term warranty needs; we also provide guarantees for equipment uptime.

98 %

From the outset, continuously ensure the stable operation of the system.

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Efficient Service, Global Network

We center our operations on localized services and leverage an intelligent systems platform to build a tightly integrated online‑offline service support framework, enhancing service efficiency and response speed to make high‑quality support readily accessible.